Your Privacy Rights

Different laws grant different rights, and checking which applies to you is our job rather than yours. We extend all of the following to every user, wherever you live, except where a law positively prevents it.

Signed in, the fastest route is account settings, where you can export your data and delete your account directly, without waiting for us.

Otherwise email privacy@skautik.com stating what you want and the email address on the account. You do not need to cite a statute, use particular wording, or explain why.

We confirm a request comes from the account holder before acting on it, because handing someone else's data to an impersonator is itself a breach. Usually that means responding from the registered address, or confirming through a signed-in session.

For a deletion or a full export we may ask for one additional signal. We will not ask for a government identity document to verify a routine request, and we collect nothing new for verification beyond what is needed.

We acknowledge within 5 business days and respond substantively within 30 days. Where a request is complex we may extend once, by up to a further 60 days under the GDPR or 45 days under the CPRA, and we tell you before the first deadline passes with the reason.

Requests are free. We charge only for a manifestly repetitive request, and we tell you first.

We do not sell personal information, and we do not share it for cross-context behavioural advertising. That is a product decision, not a promise contingent on a request, so there is nothing you need to do to be excluded.

We honour Global Privacy Control signals sent by your browser as a valid opt-out for the browser that sends them. If this ever changes, we will say so here and in the privacy policy before it takes effect, and provide a working opt-out at that point.

You may use an authorised agent, a lawyer, or a family member acting under a power of attorney. We ask for written proof of authority signed by you, and we still verify your identity directly unless the authority makes that unnecessary.

If we decline a request we explain why, in writing, and tell you how to challenge it. You can ask us to review the decision at dpo@skautik.com, and a different person handles the review.

You may also complain to a regulator without coming to us first: your national data protection authority in the EU, the Information Commissioner's Office in the UK, the California Privacy Protection Agency or your state attorney general in the US, or the Office of the Privacy Commissioner in Canada.